Cancellation Policy

Last updated: 2026

1. Overview

ATLAS DIGITAL SYSTEMS, LLC (“Atlas”) offers subscriptions, digital products, professional services and custom software development. This Policy explains how to cancel each type of product or service and the effect of cancellation.

2. Monthly Subscriptions

Monthly SaaS subscriptions can be cancelled at any time. When you cancel a monthly subscription, the cancellation takes effect at the end of the current monthly billing period. You will retain access to the subscription until the end of that period, after which access is removed and recurring billing stops.

3. Annual Subscriptions

Where available, annual subscriptions provide access for a twelve-month period billed in advance. Annual subscriptions renew automatically at the end of each annual term unless cancelled before the renewal date. Cancellation of an annual subscription takes effect at the end of the current annual term.

4. Automatic Renewal

Subscriptions renew automatically using the payment method on file until you cancel. If you do not want to renew, you must cancel before the renewal date. Cancellation does not automatically trigger a refund for the unused portion of the current period except where required by applicable law.

5. How to Cancel

You can cancel a subscription in any of the following ways:

• Through your account settings, where self-service cancellation is available.
• By contacting our support team at support@atlasdigitalsystems.co.
• By contacting our billing team at billing@atlasdigitalsystems.co or by phone at +1 302-595-5455.

6. Effective Cancellation Date

The effective cancellation date is the end of your current billing period, unless otherwise required by applicable law or agreed in writing. If you cancel mid-period, you may continue to use the Service until the end of that period.

7. Access After Cancellation

After cancellation takes effect, your access to the subscription, its features and any associated data may be limited or removed. We recommend exporting any data you wish to retain before the end of your billing period. We may retain certain data after cancellation as described in our Privacy Policy and as required by law.

8. Digital Products

Digital products that have already been delivered are typically non-cancellable and non-refundable, except where required by applicable law or where there is a verified delivery failure, billing error or duplicate charge. See our Refund Policy for more detail.

9. Professional Service Cancellations

Professional services can be cancelled subject to the terms of the applicable statement of work or services agreement. Where work has been performed up to the cancellation date, fees for completed milestones are typically non-refundable. Notice periods and early-termination terms are described in the relevant agreement.

10. Custom Project Cancellations

Custom software development projects can be cancelled subject to the terms of the applicable development agreement. Fees for accepted milestones are typically non-refundable. Cancellation may also trigger wind-down costs and the return or destruction of Atlas materials and confidential information.

11. Enterprise Agreements

Enterprise customers may be subject to a separate master agreement that contains custom cancellation, renewal and termination terms. Where a conflict exists between this Policy and an executed enterprise agreement, the enterprise agreement controls.

12. Failed Payments and Involuntary Cancellation

If a recurring payment fails, we or our payment processor may attempt to charge the payment method again or request updated payment information. If payment remains unsuccessful, Atlas may suspend or cancel the subscription in accordance with the Terms of Service.

13. Changes

We may update this Cancellation Policy from time to time. If we make material changes, we will provide notice through the Service or by other reasonable means.

14. Contact

If you have questions about cancelling a subscription or service, please contact our support team at support@atlasdigitalsystems.co or our billing team at billing@atlasdigitalsystems.co.